1. Returns & Exchanges Eligibility
We accept returns and exchanges under the following conditions:
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The request must be made within 7 days of receiving the order.
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The item must be unused, unwashed, and in its original packaging with all tags attached.
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Items such as sale items, custom orders, and gift cards are non-refundable.
2. Refund Process
If you are eligible for a refund:
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We will inspect the returned item upon receiving it.
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If approved, the refund will be processed within 3 business days.
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The refund will be credited to your Bank Account
3. Exchange Process
If you want to exchange an item for a different size, color, or style:
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Contact us at [Your Email/Support Link] within 7 days of receiving the item.
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Ship the item back to us at [Return Address] (shipping costs are to be borne by the customer).
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Once received and approved, we will ship the exchanged item.
4. Damaged or Incorrect Items
We sincerely apologize if you received a damaged or incorrect item. Please:
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Email us at [Your Email] with photos of the product and packaging within 7 days.
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We will replace or refund the item at no additional cost to you.
5. How to Initiate a Return/Exchange
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Email us at [Your Email] with your Order Number and reason for return/exchange.
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Pack the item securely and send it to [Your Return Address].
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Once received, we will process your request within 7 business days.
For any further queries, contact us at [Your Customer Support Contact].
Contact us at {email} for questions related to refunds and returns.