Shipping Policy

At Chhaap by Shivani (https://chhaapbyshivani.com/), we ensure safe and timely delivery of your orders. Please read our shipping terms carefully before placing an order.

1. Processing & Dispatch

  • Orders are processed within 7 days of confirmation.

  • Once dispatched, you will receive a tracking link via email or SMS.

2. Estimated Delivery Time

  • Orders typically reach within 15-20 days from the dispatch date, depending on location and courier service.

  • Remote areas may experience slight delays.

3. Shipping Charges

  • Shipping charges (if applicable) will be mentioned at checkout.

  • Any customs duties or additional charges for international orders are to be borne by the customer.

4. Delivery Partners

  • We use reliable courier services for safe and efficient delivery.

  • In case of unexpected delays due to logistics issues, we will keep you informed.

5. Order Tracking

  • Once your order is shipped, a tracking link will be sent to your registered email/phone number.

  • If you do not receive tracking details within 7 days, please contact us.

6. Undelivered or Lost Orders

  • If an order is lost in transit or marked as delivered but not received, inform us within 48 hours at email address.

  • We will coordinate with our courier partners to resolve the issue.

7. Contact Us

For any shipping-related queries, reach out to us:
📩 Email: care@chhaapbyshivani.com
📞 Phone: +91 9783081039
🌍 Website: https://chhaapbyshivani.com/

By placing an order, you agree to our Shipping Policy.

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